Connect with Us, We Make it Easy!

First Responder Information



> Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



SMS Text:

Chat Offline



Live Chat:

Chat Offline



By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: help@roadid.com



> Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102


> Go Social:

We also reply to our pals on Facebook and Twitter.


Other ways to connect with us:



> Returns:

Did you make a mistake? Did we make a mistake? If so, no worries. Making things right is easier than you think. Check out the info below or head on over to www.RoadID.com/EasyReturns.

Before you dig out the packing tape and trudge over to the post office, fire off an email to ReturnsGenius@RoadID.com. One of our helpful Customer Service reps will hook you up with a hassle-free solution.

Or, if you prefer, simply give us a call. You will speak to a real human being right here in our office. Numbers and business hours are listed above.

And lastly, if you really need our mailing address:

Road ID
P O Box 17350
Ft Mitchell, KY 41017



Road ID Jobs :

Interested in a seat on the bus? Click here for our open positions.



> Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018



> Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

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