Standard Hours of Operation:
Mon-Thur 9-5 / Fri 9-4:30 ET
SMS Text:
Chat Offline
Live Chat:
Chat Offline
By Email:
Have no fear. We WILL respond to your email. Seriously.
Customer Service: help@roadid.com
Call Us:
Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.
Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-823-4104
International callers:
Your international prefix + 1 + 859-341-1102
Go Social:
We also reply to our pals on Facebook and Twitter.
Other ways to connect with us:
Returns:
Did you make a mistake? Did we make a mistake? If so, no worries. Making things right is easier than you think. Check out the info below or head on over to www.RoadID.com/EasyReturns.
Before you dig out the packing tape and trudge over to the post office, fire off an email to ReturnsGenius@RoadID.com. One of our helpful Customer Service reps will hook you up with a hassle-free solution.
Or, if you prefer, simply give us a call. You will speak to a real human being right here in our office. Numbers and business hours are listed above.
And lastly, if you really need our mailing address:
Road ID
P O Box 17350
Ft Mitchell, KY 41017
Road ID Jobs :
Interested in a seat on the bus? Click here for our open positions.
Visit Us in Person:
1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018
Bus Drivers:
If you want to talk to one of the owners, just ask.
Our names are Edward Wimmer and Mike Wimmer!